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Privacy Notice and Terms & Conditions

BLUE CROSS BLUE SHIELD NORTH CAROLINA

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“This warning banner applies to the entirety of this system, meaning (1) this computer network, (2) all computers connected to this network, including this one, and (3) all devices and storage media attached to this network or to a computer on this network. This system is provided for authorized Blue Cross Blue Shield North Carolina use only. Unauthorized or improper use of this system is prohibited and may result in disciplinary action and/or civil and criminal penalties.

By using this system, you understand and consent to the following: Blue Cross Blue Shield North Carolina may monitor, record, and audit your system usage. Therefore, you have no reasonable expectation of privacy regarding any communication or data transiting or stored on this system.

At any time, and for any lawful purpose, Blue Cross Blue Shield North Carolina may monitor, intercept, and search and seize any communication or data transiting or stored on this system. Any communication or data transiting or stored on this system may be disclosed or used for any lawful Blue Cross Blue Shield North Carolina purpose.”

Attention: This website is operated by Blue Cross Blue Shield North Carolina and is not the Health Insurance Marketplace® website at HealthCare.gov. This website does not display all Qualified Health Plans (QHPs) available through HealthCare.gov. To see all available QHP options, go to the Health Insurance Marketplace® website at HealthCare.gov.

Also, you should visit the Health Insurance Marketplace® website at HealthCare.gov if:

You want to select a catastrophic health plan.
You want to enroll members of your household in dental coverage.

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) provides free aids to service people with disabilities as well as free language services for people whose primary language is not English. Please contact 888-206-4697 (TTY: 711) for assistance.

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) proporciona asistencia gratuita a las personas con discapacidades, asi como servicios linguisticos gratuitos para las peronas cuyo idioma principal no es inglés. Llame al 888-206-4697 (TTY: 711) para obtener ayuda.

If you use a broker or agent to help facilitate your enrollment, their compensation is based on a flat rate per member per month. In addition, your broker/agent may receive a bonus if certain sales thresholds are met. This is paid by Blue Cross and Blue Shield of North Carolina. Your monthly premium will be the same whether you choose to use a broker/agent or not.

Your actual rate is based on the deductible and plan you choose, your age, the number of family members covered and your country of residence. Deductibles, coinsurance, limitations and exclusions apply to this coverage. Further details of coverage, limitations and exclusions and terms under which the policy can be continued in force will be included in your free information packet.

Your coverage will automatically renew. Your coverage may be canceled by Blue Cross NC for fraud or intentional misrepresentation of material fact on your application or for nonpayment of premiums. Coverage for dependent children ends at the end of the month they become age 26. Members will be notified 30 days in advance of any change in coverage.

Footnotes:

Blue Cross NC Provider Internal Data; percentages indicated represent Blue Cross NC's PPO Network as of May 31, 2024.
Blue Cross NC offers wellness programs as a convenience to aid members in improving their health; results are not guaranteed. Blue Cross NC may contract with independent third-party vendors for the provision of certain aspect of our wellness programs and is not liable in any way for goods or services received from them. These vendors do not offer Blue Cross or Blue Shield products or services. Blue Cross NC reserves the right to discontinue or change our wellness programs at any time. These programs are educational in nature. They are intended to help members make informed decisions about their health and comply with their doctor's plan of care. Decisions regarding care should be made with the advice of a doctor.
Available on select plans in select counties.
Your chance to earn Blue Rewards may be available for a limited time only. Please note that it may take time for activities to show as completed in the Blue Connect℠ Activity Center and for you to receive your reward. Members should consult with their tax professional on the tax treatment of any reward. Must be at least 18 years old to participate. Participation restrictions apply based on plan type. Blue Cross NC reserves the right to change or discontinue Blue Rewards at any time, including changing dollar amounts and available rewards, without prior notification. Visit BlueCrossNC.com/BlueRewards for full program terms and conditions.
Telehealth benefits are available on all plans either from Blue Cross NC or through the provider network. Blue Cross NC provides the telehealth program for your conenienve and is not liable in any way for the goods or services received. Blue Cross NC reserves the right to discontinue or change the program at any time without prior notice. Decisions regarding your care should be made with the advice of a doctor. Depending on your plan, selected programs may not be available to you at this time. Check with Blue Cross NC Customer Service to determine your eligibility. Blue Cross NC has contracted with a third-party vendor independent from Blue Cross NC to bring you telehealth benefits.
Blue365 offers access to savings on items that members may purchase directly from independent vendors, which are different from items that are covered under the policies with Blue Cross NC. Any disputes regarding these products and services may be subject to the Blue Cross NC grievances process. Blue Cross and Blue Shield Association (BCBSA) may receive payments from Blue365 vendors. Neither Blue Cross NC nor BCBSA recommends, endorses, warrants or guarantees any specific Blue365 vendor or item. This program may be modified or discontinued at any time without prior notice.
Blue Cross NC provides tobacco cessation and diabetes reversal programs for your convenience. Blue Cross NC is not lisable in any way for the goods or services received through the respective vendors. Blue Cross NC reserves the right to discontinue or change the program at any time without prior notification. Decisions regarding your care should be made with the advice of your doctor. Check with Blue Cross NC Customer Service to determine your eligibility. Blue Cross NC has contracted with a third-party vendor independent from Blue Cross NC to bring you these offerings.

HealthSherpa is an independent company providing health plan enrollment services on behalf of Blue Cross NC. HealthSherpa does not offer Blue Cross or Blue Shield products or services.

®, ℠ are marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent license of the Blue Cross and Blue Shield Association. NGFPPO-I, 5/24; NGFEPO-I, 5/24; ACAPOS-I, 5/24; NGFACA[HMO]-I, 5/24. U46059, 11/24